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IT Department

Technology Feedback Form

Please indicate your response to the following questions. Please do not use quotation marks in any of the Comments fields.

Name (optional):  

Technology Staff: 

1. Was the service provided in a timely manner?
Scale: 1=poor 5=excellent 1 2 3 4 5 NA
Comments:


2. Was service provided in a professional, respectful and cordial manner?
Scale: 1=poor 5=excellent 1 2 3 4 5 NA
Comments:


3. Did the service provider explain the problem and what was needed to be done to fix it?
Scale: 1=poor 5=excellent 1 2 3 4 5 NA
Comments:


4. Were you kept informed on the progress of your issue?
Scale: 1=poor 5=excellent 1 2 3 4 5 NA
Comments:


5. Did the service provider work with you to develop a solution that met your needs?
Scale: 1=poor 5=excellent 1 2 3 4 5 NA
Comments:


Would you like to have a copy of this survey sent to the provider's supervisor?
Yes No
Boise School District
8169 W. Victory Rd., Boise, ID 83709
© Independent School District of Boise City
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